I cannot find scroll arrow in mail inbox ie cannot scroll through mail
The scroll arrow at the right side has disappeared and I cannot scroll through the incoming mail.
Chosen solution
Try this: Make hidden files and folders visible:
In Thunderbird Help > Troubleshooting Information
- Click on 'show folder' button
- It will open a new window showing profile folder.
- Close Thunderbird now - this is important.
Scroll down, look for the files listed below and delete them.
- localstore.rdf
- Panacea.dat
- Session.json
close window and restart Thunderbird. It will recreate those files.
Test to see if issue is resolved and report back on results.
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Chosen Solution
Try this: Make hidden files and folders visible:
In Thunderbird Help > Troubleshooting Information
- Click on 'show folder' button
- It will open a new window showing profile folder.
- Close Thunderbird now - this is important.
Scroll down, look for the files listed below and delete them.
- localstore.rdf
- Panacea.dat
- Session.json
close window and restart Thunderbird. It will recreate those files.
Test to see if issue is resolved and report back on results.