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How do I fix this

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by pcs43

pcs43
pcs43
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I have two accounts, identically configured. One gives me the error: 

    Sending of password for user pcs43 did not succeed. Mail server inbound.att.net responded: (#AUTH204) Service is not available; please try again later.

The other gives: 

    Sending of password for user redsboy3 did not succeed. Mail server inbound.att.net responded: (#AUTH002) Incorrect username or password.

I don't think the password is wrong on the second account, but it might be. If so, I would expect the same error as the first account.

These were working fine until a couple of weeks ago. I had a similar episode a year or so ago, but it healed itself. ATT has been absolutely no help at all, as I've come to expect from them

I have two accounts, identically configured. One gives me the error: Sending of password for user pcs43 did not succeed. Mail server inbound.att.net responded: (#AUTH204) Service is not available; please try again later. The other gives: Sending of password for user redsboy3 did not succeed. Mail server inbound.att.net responded: (#AUTH002) Incorrect username or password. I don't think the password is wrong on the second account, but it might be. If so, I would expect the same error as the first account. These were working fine until a couple of weeks ago. I had a similar episode a year or so ago, but it healed itself. ATT has been absolutely no help at all, as I've come to expect from them

Chosen solution

Fixed problem by deleting and re-establishing the email accounts. Apparently, when some of the inbound settings are changed, the profile location doesn't update properly, so that the correct info doesn't get sent. This may be a bug in Thunderbird.

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All Replies (4)

pcs43
pcs43 Question owner
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I have changed back to bellsouth from ATT.

Now I get these messages: Sending of password for user pcs43 did not succeed. Mail server mail.bellsouth.net responded: (#MBR1236)

Sending of password for user redsboy3 did not succeed. Mail server mail.bellsouth.net responded: (#MBR1236)

However, if I keep trying, I can sometimes get through, unlike before with ATT.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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have you tried changing or removing your anti virus. Sounds like it might be the root cause to me.

pcs43
pcs43 Question owner
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Disabled A/V. Didn't help. Thanks for the suggestion, though!

pcs43
pcs43 Question owner
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Chosen Solution

Fixed problem by deleting and re-establishing the email accounts. Apparently, when some of the inbound settings are changed, the profile location doesn't update properly, so that the correct info doesn't get sent. This may be a bug in Thunderbird.