This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

downloading failed again and again when retry

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

more options

i m downloading a 8.9gb file. my file stopped downloading at 7.6gb. it certainly stopped at some speed and after sometime failed. after retrying downloading, same problem is occurring again and again

i m downloading a 8.9gb file. my file stopped downloading at 7.6gb. it certainly stopped at some speed and after sometime failed. after retrying downloading, same problem is occurring again and again

Modified by cor-el

All Replies (2)

more options

Did you make sure that there is enough free space on the hard drive, at least twice the file count on the system drive (temp folder; %TMP%)?

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?