When checking plugins to make sure I have the most up to date, I'm not having any luck all it doing is a black circle is just spinning?
When checking plugins to make sure I have the most up to date, I'm not having any luck all it doing is a black circle is just spinning?
When checking plugins to make sure I have the most up to date, I'm not having any luck all it doing is a black circle is just spinning?
Chosen solution
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
All Replies (2)
hi twa3, please see if you can resolve the problem on the plugin-check page when you go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" to never activate and then reload the page?
Chosen Solution
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window