This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I remove my sync from a computer without deleting my account?

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

MrsBigelow
MrsBigelow
more options

I logged onto my sync so I can get to my work things on my husbands computer. I tried logging out but all of my bookmarks are still up and my passwords etc. I want to remove my sync from my husband Mozilla page and restore his bookmarks from before I logged in. How can I do this?

I logged onto my sync so I can get to my work things on my husbands computer. I tried logging out but all of my bookmarks are still up and my passwords etc. I want to remove my sync from my husband Mozilla page and restore his bookmarks from before I logged in. How can I do this?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you connect your computer (device) to Sync then you upload data from that device to the Sync server and vice versa merge data stored on the Sync server with data on your computer (device). You would have to remove synced data manually once data is merged to a computer. For the bookmarks you have the possibility to restore the bookmarks from a JSON backup.

All connected devices have the same status and data from all devices is copied to the Sync server and merged among all other connected devices. Data stored on the Sync server will be merged to all connected devices, so you will probably see data from your husband's computer on your own computer. You would have to change the password of the Firefox account to avoid this (changing the Sync password will wipe data stored on the Sync server).