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how do I remove a message from the inbox when moved to a subfolder?

  • 4 replies
  • 1 has this problem
  • 13 views
  • Last reply by Morrow

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When I move a message to a sub-folder, I still see it in my inbox. By moving to a folder, I would like the message saved in the new folder and removed from the inbox. How can I set Thunderbird to do this?

When I move a message to a sub-folder, I still see it in my inbox. By moving to a folder, I would like the message saved in the new folder and removed from the inbox. How can I set Thunderbird to do this?

Chosen solution

User error!! I discovered I was looking at "All Mail" instead of inbox. Don't I feel stupid!! Thank you for your replies.

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Are you sure you used 'Move' and not 'Copy'?

TB-38.2 Win10-PC

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Yes, I am sure. I've used Thunderbird on other computers and am familiar with the "move" vs "copy" functions. I'm wondering if there is something I've checked or not checked in the "options" area.

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Is it POP or IMAP? In settings did you tick 'Leave messages on server'?

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Chosen Solution

User error!! I discovered I was looking at "All Mail" instead of inbox. Don't I feel stupid!! Thank you for your replies.