This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have to reload a page several times for it to display.

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by FredMcD

more options

When playing Farmville on Facebook and trying to collect something on the main Facebook page I have to reload over and over before it will finally connect and display. Sometimes reloading or more times.

When playing Farmville on Facebook and trying to collect something on the main Facebook page I have to reload over and over before it will finally connect and display. Sometimes reloading or more times.

All Replies (2)

more options

What security software do you have?

It shouldn't be necessary to load a page more than once or twice.

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?