We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox home page always has ad comes up when going there, no matter how many times. How to block???

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

ClementHamilton
ClementHamilton
more options

Is there a way of blocking ads from appearing when I go into any browser's home page. No matter if I use Firefox, Google, or Internet Explorer, the ad always pops up, and sometimes, when I try to close ad, it will ask me what about this ad that I did not like. I don't answer any of their questions and go back to the web page, and it pops up again. I wish to totally stop these ads but am at a loss as to how to proceed. Help, anyone, I really, really do hate ads, whether TV, radio, or internet. at least with TV, you can mute and with radio, turn down sound or flip off until ads are finished.

Is there a way of blocking ads from appearing when I go into any browser's home page. No matter if I use Firefox, Google, or Internet Explorer, the ad always pops up, and sometimes, when I try to close ad, it will ask me what about this ad that I did not like. I don't answer any of their questions and go back to the web page, and it pops up again. I wish to totally stop these ads but am at a loss as to how to proceed. Help, anyone, I really, really do hate ads, whether TV, radio, or internet. at least with TV, you can mute and with radio, turn down sound or flip off until ads are finished.

All Replies (2)

Wesley Branton
Wesley Branton
more options

What website are you using as your homepage?

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

FredMcD
FredMcD
more options

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}