This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox cannot render images

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Firefox & Nightly are not rendering pages properly (Including Mozilla.org). Everything, including some lettering appears pixelated. Reference: attached snapshot.

Minefield is having no problems rendering the pages (but it cannot be customized -- obviously.)

I'm on Windows 10 -- pre-installed.

Firefox & Nightly are not rendering pages properly (Including Mozilla.org). Everything, including some lettering appears pixelated. Reference: attached snapshot. Minefield is having no problems rendering the pages (but it cannot be customized -- obviously.) I'm on Windows 10 -- pre-installed.

All Replies (2)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


What is your computer system and Firefox?

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.