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IMAP folders not appearing from Outlook 2013

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  • 2 have this problem
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  • Last reply by christ1

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I just purchased a new computer and am trying to setup my email account, which uses IMAP. On my old computer I used Outlook 2013 and created many subfolders in the Inbox. When I setup the email in Thunderbird none of the subfolders appear. I believe it may have something to do with not setting the folders up on the server, but rather locally.

How do I fix this?

I just purchased a new computer and am trying to setup my email account, which uses IMAP. On my old computer I used Outlook 2013 and created many subfolders in the Inbox. When I setup the email in Thunderbird none of the subfolders appear. I believe it may have something to do with not setting the folders up on the server, but rather locally. How do I fix this?

All Replies (1)

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Obviously when setting up the account in Thunderbird you need to set it up as an IMAP account as well.