This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cant browse anything due to secure connection failures (incl. mozilla's own webpage)

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by jwynne1983

jwynne1983
jwynne1983
more options

I get the secure connection failed message on just about every page I browse, including Mozilla's own page, and Google. The suggested articles say I should be able to add an exception, but I can't, and can't even update it (if a newer one is available, currently on 41.0.1). I have to use MSIE for now because of how restrictive the browsing policies are for firefox. How can I fix this?

I get the secure connection failed message on just about every page I browse, including Mozilla's own page, and Google. The suggested articles say I should be able to add an exception, but I can't, and can't even update it (if a newer one is available, currently on 41.0.1). I have to use MSIE for now because of how restrictive the browsing policies are for firefox. How can I fix this?

All Replies (1)

jwynne1983
jwynne1983 Question owner
more options

Uninstalled and reinstalled ver 42. Mozilla.org, Google, etc still showing bad certificates according to firefox. At this point, if anyone from Mozilla decides to browse the forum, I'm the one who flooded you with reports of bad certificates since I can't get anyone else's attention to resolve this issue. I'd love to hear from you on how I can get this fixed.