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autofill broken

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by icco

icco
icco
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one of my autofill gmail addresses no longer pre populates - all the others do and no matter how many times i type it FF doesnt save it

i have NOT changed any FF settings

one of my autofill gmail addresses no longer pre populates - all the others do and no matter how many times i type it FF doesnt save it i have NOT changed any FF settings

All Replies (3)

icco
icco Question owner
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see image

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are multiple names stored for an input field then Firefox won't autofill an entry and you need to select one from the drop-down list.

Do you mean that you can't select each name that show in the drop-down list that shows in the screenshot?

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
icco
icco Question owner
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hi

thanks for helping me . no i mean one entry ive used for years is no longer on that list when i double click the empty space OR when i begin typing it

so before i would type the letter J and i had 2 addresses offered to me.

now there is only one J entry and when i type the missing one FF doesnt save it like before