This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I used to have two e-mail addresses and copies were sent from one to the other, how do I stop this from happening

  • 1 reply
  • 1 has this problem
  • 24 views
  • Last reply by Zenos

robertlowenthal
robertlowenthal
more options

I have two E-Mail addresses. One is G-Mail. The other was a local telephone company. The second adderss has been closed and I eliminated it from Thunderbird. But every E-Mail that I get on my G-Mail account is automatically forwarded to the other account so I get a "Delivery Failure" notice with every E-Mail. How do I stop this automatic forwarding.

I have two E-Mail addresses. One is G-Mail. The other was a local telephone company. The second adderss has been closed and I eliminated it from Thunderbird. But every E-Mail that I get on my G-Mail account is automatically forwarded to the other account so I get a "Delivery Failure" notice with every E-Mail. How do I stop this automatic forwarding.

All Replies (1)

Zenos
Zenos
more options

If you did this in Thunderbird, which seems likely (as you're getting the error message) then it would be using a Message Filter, usually found under Tools.

Or, if you select the account itself, you should see the page called "Account Central" where there is an option to work with your filters, outlined in red in my attached picture.