This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My wife has office 365 at work. I used to be able to log into her email, now it wants me download office. how do i log into an outlook account?

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by guigs

more options

When we used to to access my wife's work email (outlook WEB login) from home we would get a login page to enter her email address and password, now we get a download page for office 365. I tried to access it from my work PC and got the login page and was able to log in. This PC has office 2000 installed. I do not have any version of office installed on the home pc, but we were able to log in until recently. Are there some settings in the latest Firefox I need to change, or has microsoft changed outlook's remote login to force you to install office to have a copy of outlook?

Thanks for any help you may have.

When we used to to access my wife's work email (outlook WEB login) from home we would get a login page to enter her email address and password, now we get a download page for office 365. I tried to access it from my work PC and got the login page and was able to log in. This PC has office 2000 installed. I do not have any version of office installed on the home pc, but we were able to log in until recently. Are there some settings in the latest Firefox I need to change, or has microsoft changed outlook's remote login to force you to install office to have a copy of outlook? Thanks for any help you may have.

All Replies (1)

more options

Please contact Microsoft for more clarification here, I apologize I do not have expertise in this: