This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mail Merge 4.1.0 extension says "No recipients were specified..." had {{Email}} in the To line using a CSV file

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Matt

gabecker
gabecker
more options

Trying to send MASS email from Thunderbird. I have the address in a CSV file in a column named Email. I have {{Email}} in the TO: field of the email--and go through File-Mail Merge and have the CSV file in the dialog box. When I click on OK--I get the message that "No recipients were specified..."

Trying to send MASS email from Thunderbird. I have the address in a CSV file in a column named Email. I have {{Email}} in the TO: field of the email--and go through File-Mail Merge and have the CSV file in the dialog box. When I click on OK--I get the message that "No recipients were specified..."

Chosen solution

Wile we do not support the add-on here. In the interests of expediency. Most issues of this nature with the add-on will relate to how the email heading is set in the CSV file. Make sure it is set as the field name you think it is and that it is enclosed in double quotes. Also check none of your "data" contains quotes as that can send CSV into a spin, introducing what amount to a random heading in the middle of data.

Failing that email the add-on author. His email address is on the add-on download page.

Read this answer in context 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Wile we do not support the add-on here. In the interests of expediency. Most issues of this nature with the add-on will relate to how the email heading is set in the CSV file. Make sure it is set as the field name you think it is and that it is enclosed in double quotes. Also check none of your "data" contains quotes as that can send CSV into a spin, introducing what amount to a random heading in the middle of data.

Failing that email the add-on author. His email address is on the add-on download page.