This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to read a different/new e-mail, the message box displayes content from another e-mail.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by christ1

more options

Sometimes when I open a different/new e-mail, a previously read message is displayed. If there is an attachment to the e-mail that TB decides to display, it adds an attachment (the paper clip) to the message.

I have had to go back to my e-mail provider to be able to read the message.

Sometimes when I open a different/new e-mail, a previously read message is displayed. If there is an attachment to the e-mail that TB decides to display, it adds an attachment (the paper clip) to the message. I have had to go back to my e-mail provider to be able to read the message.

All Replies (1)

more options

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder