This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I stop Thunderbird from blocking e-mails sent to me?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Gnospen

marytranslator
marytranslator
more options

In the last two weeks I have stopped receiving e-mails from a social group I belong to, which used to arrive on a daily basis. The organisation says they are unable to e-mail to me, possibly because their messages are being classed as spam. However, I cannot find their e-mails in my spam folder. What can I do?

In the last two weeks I have stopped receiving e-mails from a social group I belong to, which used to arrive on a daily basis. The organisation says they are unable to e-mail to me, possibly because their messages are being classed as spam. However, I cannot find their e-mails in my spam folder. What can I do?

All Replies (1)

Gnospen
Gnospen
more options

The messages can be marked as spam at the server. If you on the server (in a pop3-account) selected NOT to download spam it will never reach your pc.

If you set up ( tools / options / security / junk ) to delete ...... If you set up ( tools /account settings / junk settings ) to move them somewhere else (or delete them after 1 day) Either could explain whats happened