This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox addons wont work after reboot

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

lrg7074
lrg7074
more options

Why doesnt my addons not work after a restart? It asks me to reinstall them. In tools-addons they are disabled. I enable them and the work until I restart. Whats wrong? I really like the addons, but they are a lot of of inconvience to keep installing them and enabling them. Thanks Licia Gibson

Why doesnt my addons not work after a restart? It asks me to reinstall them. In tools-addons they are disabled. I enable them and the work until I restart. Whats wrong? I really like the addons, but they are a lot of of inconvience to keep installing them and enabling them. Thanks Licia Gibson

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software. Also check your security software.

See also:

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox menu button/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.json file.