This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After installing Tbird on my new Surface Pro 3, mail in my In-Box deletes after 3 days despite confirming all settings are correct.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

screenareana
screenareana
more options

The questions says it all really, however, I have two computers with Tbird installed. One PC uses Windows XP and I have never had this problem in all the years I have used Tbird. Now, with Tbird installed in my new Surface Pro 3 for the past year, I find that mail in the In-Box seems to disappear after 3 - 5 days. I still use my Windows XP PC which does retain mail in the In-Box, which should prove setting are fine.

Nonetheless, I have confirmed again and again all local settings and remote settings at the server are correct. Nothing appears to be wrong - but of course something must be wrong. Is it Surface Pro 3? Is it it's OS, Windows 10?

Very frustrating! Any help gratefully received.

The questions says it all really, however, I have two computers with Tbird installed. One PC uses Windows XP and I have never had this problem in all the years I have used Tbird. Now, with Tbird installed in my new Surface Pro 3 for the past year, I find that mail in the In-Box seems to disappear after 3 - 5 days. I still use my Windows XP PC which does retain mail in the In-Box, which should prove setting are fine. Nonetheless, I have confirmed again and again all local settings and remote settings at the server are correct. Nothing appears to be wrong - but of course something must be wrong. Is it Surface Pro 3? Is it it's OS, Windows 10? Very frustrating! Any help gratefully received.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

http://kb.mozillazine.org/Disappearing_mail