Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox built in message box

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by Rob

more options

I noticed this message box this morning. It appears to be some Firefox message as It had no relation to the website I was on at the time. "Bring your bookmarks & passwords with you....etc" Q1- What is it officially called? Q2- How do I permanently Block this Rubbish? I don't care what new and improved ways Firefox whats to screw up my browsing experience, all I want is a simple browser without ads, blinking, flashing, scrolling garbage, and I certainly DON'T want useless messages!!!! Thanks Fred

I noticed this message box this morning. It appears to be some Firefox message as It had no relation to the website I was on at the time. "Bring your bookmarks & passwords with you....etc" Q1- What is it officially called? Q2- How do I permanently Block this Rubbish? I don't care what new and improved ways Firefox whats to screw up my browsing experience, all I want is a simple browser without ads, blinking, flashing, scrolling garbage, and I certainly DON'T want useless messages!!!! Thanks Fred
Attached screenshots

All Replies (2)

more options

You are seeing a message from Mozilla, just informing you of our new browser on iOS, and the one we've had on Android for some time. This is a way to inform people who might have a smartphone, but didn't know they could also have Firefox on that smartphone, that this option is available. I'm sorry this message ended up being useless for you, but it hopefully provides useful information for many more users. Feel free to close the message, and you won't have to see it again.

more options

To add to Tyler's response.

  • Firefox will not show you this message more than once.
    • If you don't want any messages in your browser and don't want to be randomly surveyed about your experience then you can disable Heartbeat (the tool that launches these prompts) by following these instructions under the "Opting out" section.
  • The reason this message was displayed incorrectly is because your Firefox install is out of date! You might want to update by following these instructions.

Thanks and apologies for any inconvenience

Modified by NoahSUMO