Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Recipients Not Receiving Sent Emails

  • 2 replies
  • 15 have this problem
  • 8 views
  • Last reply by christ1

drcmi
drcmi
more options

Hi: Here's my problem: For about a week now, recipients are not receiving my sent emails. These are all simple single emails - no bulk, forwards, etc. I tried to send an email to another of my addresses through Thunderbird and I did not receive it.

The odd thing is that all sent emails do show up in my "Sent" folder. So my emails display and are saved as being sent, but no one is actually receiving them. Any ideas? Thanks.

Hi: Here's my problem: For about a week now, recipients are not receiving my sent emails. These are all simple single emails - no bulk, forwards, etc. I tried to send an email to another of my addresses through Thunderbird and I did not receive it. The odd thing is that all sent emails do show up in my "Sent" folder. So my emails display and are saved as being sent, but no one is actually receiving them. Any ideas? Thanks.

All Replies (2)

drcmi
drcmi Question owner
more options

Anybody???

christ1
christ1
  • Top 25 Contributor
more options

I'd first check with the recipients and have them check their spam folder.

Do you get any error messages in response?

It sometimes happens that an email provider gets blocked due to too many spam messages have been sent via that provider. Check with your email provider if they do have such an issue.

Once the message is in your Sent folder, it has been sent, and from that point on, it's not in your hands (or Thunderbird) anymore whether the message gets to the intended recipients.