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Can not send Yahoo mail

  • 5 replies
  • 4 have this problem
  • 9 views
  • Last reply by Phoxuponyou

jbees
jbees
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I have firefox 42. Using Yahoo tool bar. Things were OK even after updating Firefox to 42. Now I can not send email. This is a summary of message I receive; 

             "Unable to send message. Can not send message now. Contains only a link, add some text. 
              This helps us to fight spam. Modify message or try again".

I did download another Yahoo toolbar from within firefox. But no help. Started doing this 2 or 3 days ago. Did try to send them each day from saved drafts. Not sure what is going on. Help !

I have firefox 42. Using Yahoo tool bar. Things were OK even after updating Firefox to 42. Now I can not send email. This is a summary of message I receive; "Unable to send message. Can not send message now. Contains only a link, add some text. This helps us to fight spam. Modify message or try again". I did download another Yahoo toolbar from within firefox. But no help. Started doing this 2 or 3 days ago. Did try to send them each day from saved drafts. Not sure what is going on. Help !

Chosen solution

I did the restart with add ons disabled and thought it worked but upon trying to send another email, it did not work. Did the cookies suggestion and cleared cache and it is working for now. I think I got carried away and cleared everything and now I have to retype my entries on all my sign on pages. But I am happy that I can now send emails.. Thanks.

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All Replies (5)

Phoxuponyou
Phoxuponyou
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Well, did you add text to the message you are sending as the error message suggests? Apparently they block link-only messages.

Try using a fresh message and not a draft, old data may have gotten wonky.

jbees
jbees Question owner
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Yes, I did type in a few words on the drafts, no help. I have sent links only email before this problem. Also tried a new email, no help. Just now I 'reply to sender' your email and same message.

Phoxuponyou
Phoxuponyou
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Okay, at least the straightforward stuff is out of the way.

I found this solution, https://support.mozilla.org/en-US/questions/1062601, and this solution, https://support.mozilla.org/en-US/questions/947605.

It seems some house-cleaning may be in order. The first Solution was to update add-ons and clear cookies(+cache?) for Yahoo. The second was to disable Ghostery (may apply to other privacy-oriented plugins and software).

jbees
jbees Question owner
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Chosen Solution

I did the restart with add ons disabled and thought it worked but upon trying to send another email, it did not work. Did the cookies suggestion and cleared cache and it is working for now. I think I got carried away and cleared everything and now I have to retype my entries on all my sign on pages. But I am happy that I can now send emails.. Thanks.

Phoxuponyou
Phoxuponyou
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Great! Thanks for reporting back the results.