This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I get Thunderbird to recognize my "Mail" folder after it disappeared from Thunderbird.

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by Toad-Hall

FOW3
FOW3
more options

I accidentally lost connection between Thunderbird and one of my folders holding saved messages and after trying several different things I now have nothing in the Thunderbird "Local Folders" folder although I've cut and pasted the "Mail" file into the proper location in Windows Explorer. So I have a "Mail" folder at "C:\Users\User\AppData\Roaming\Thunderbird\Profiles\fbs6igl3.default but when I go into Thunderbird there is nothing under "Local Folders" other than empty "trash" and "outbox" folders.

I accidentally lost connection between Thunderbird and one of my folders holding saved messages and after trying several different things I now have nothing in the Thunderbird "Local Folders" folder although I've cut and pasted the "Mail" file into the proper location in Windows Explorer. So I have a "Mail" folder at "C:\Users\User\AppData\Roaming\Thunderbird\Profiles\fbs6igl3.default but when I go into Thunderbird there is nothing under "Local Folders" other than empty "trash" and "outbox" folders.

Chosen solution

Did you close Thunderbird first before pasting the 'Mail' folder into the profile folder name ? If TB was running then it would not update the profile folder name.

Read this answer in context 👍 1

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

Did you close Thunderbird first before pasting the 'Mail' folder into the profile folder name ? If TB was running then it would not update the profile folder name.