We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Yahoo Spam folder missing

  • 6 replies
  • 1 has this problem
  • 59 views
  • Last reply by AZBigDog

AZBigDog
AZBigDog
more options

Hi,

I access my Yahoo email account via IMAP in Thunderbird and am trying to configure it's Junk mail settings. Yahoo has it's spam going to a folder called "Spam" (which you can't change) but Thunderbird is not seeing this folder. I'd like it have the Thunderbird and Yahoo server junk/spam folder be the same one that way if their filters add something in there I can see it w/o having to go through the web interface. Unfortunately I can't get it working this way though.

Any ideas?

Thanks

Hi, I access my Yahoo email account via IMAP in Thunderbird and am trying to configure it's Junk mail settings. Yahoo has it's spam going to a folder called "Spam" (which you can't change) but Thunderbird is not seeing this folder. I'd like it have the Thunderbird and Yahoo server junk/spam folder be the same one that way if their filters add something in there I can see it w/o having to go through the web interface. Unfortunately I can't get it working this way though. Any ideas? Thanks

Chosen solution

Ok thanks. I wasn't sure if the "Bulk Mail" folder in TB was syncing with the "Spam" folder online so I wouldn't miss anything that ends up in there.

Read this answer in context 👍 0

All Replies (6)

user01229325
user01229325
more options

You have to subscribe to IMAP folders that you want to view. File-Subscribe

AZBigDog
AZBigDog Question owner
more options

Thanks, I tried that already and it shows a "Bulk Mail" folder which does not exist on Yahoo's end and conversely the "Spam" folder on Yahoo's end is not showing up in Thunderbird

christ1
christ1
  • Top 25 Contributor
more options

Yahoo puts spam messages into a folder 'Bulk Mail'. Designate 'Bulk Mail' as Thunderbird's spam folder.

AZBigDog
AZBigDog Question owner
more options

Thanks, but if you view your mail on their website the "spam" folder is named spam. I honestly don't care what the name is called (bulk mail, spam, junk, etc) I just want to make sure the folders are showing the same contents.

For some reason this is the only email provider I have this issue with.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Regardless of what appears on the Yahoo web site, the folder used by Yahoo IMAP is "Bulk Mail"

AZBigDog
AZBigDog Question owner
more options

Chosen Solution

Ok thanks. I wasn't sure if the "Bulk Mail" folder in TB was syncing with the "Spam" folder online so I wouldn't miss anything that ends up in there.