This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Insert character or symbol stops working after one use, necessitating re-boot.

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by Colin104

Colin104
Colin104
more options

When writing e-mails I find I can only use the insert character/symbol feature once. If I want to use it again in the same or another e-mail, I can only do so after re-booting Thunderbird (not the computer) I am using Windows XP home edition

When writing e-mails I find I can only use the insert character/symbol feature once. If I want to use it again in the same or another e-mail, I can only do so after re-booting Thunderbird (not the computer) I am using Windows XP home edition

Chosen solution

I have no issues, I suggest you try restart with add-ons disabled from the help menu and see if perhaps the issue is caused by an add-on or theme.

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

I have no issues, I suggest you try restart with add-ons disabled from the help menu and see if perhaps the issue is caused by an add-on or theme.

Colin104
Colin104 Question owner
more options

Thanks, Matt, I re-started after taking the clean up option and it now seems to work OK; I did not have to disable the add-ons