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gmai will not use saved password

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by jlpiercesr

jlpiercesr
jlpiercesr
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My Gmail ID and password are ,correctly, saved on my computer When I go to Gmail I am asked to enter the data again, and no offer to save. This changed 2 days ago. I did not knowingly make any changes to my PC WIN 10 64 bit Thanks Jack

My Gmail ID and password are ,correctly, saved on my computer When I go to Gmail I am asked to enter the data again, and no offer to save. This changed 2 days ago. I did not knowingly make any changes to my PC WIN 10 64 bit Thanks Jack

All Replies (4)

cor-el
cor-el
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  • Top 10 Contributor
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Make sure that you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"
jlpiercesr
jlpiercesr Question owner
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I am not using the private browsing mode. Jack

cor-el
cor-el
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  • Top 10 Contributor
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Is there a key icon at the left end of the location/address bar?

See also:

jlpiercesr
jlpiercesr Question owner
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I have never seen a key icon, using Firefox. As I mentioned, the password and ID are saved correctly, but evidently are not being accessed by Firefox to open Gmail. I can see them in "Saved passwords" box Jack