This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox seems to be working fine, except when I go to the Bloomberg Website it quickly changes to a warning web server failure. Started from time in China.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

fredbkoch
fredbkoch
more options

Firefox seems to work fine, except when I go to www.bloomberg.com. When I go to Bloomberg it loads just fine, then suddenly screen changes and it has a flashing photo and warns that there is a server failure 500.

I think this started when I was in China and went to the Bloomberg website. I think a blocker was put in to stop me from accessing Bloomberg. Unfortunately, I am not in China, but am still being blocked. I tried to delete cookies for all Bloomberg addresses but this did not work.

When I use Apple Safari, I have no problem going to Bloomberg. How can I fix Firefox for Bloomberg?

Firefox seems to work fine, except when I go to www.bloomberg.com. When I go to Bloomberg it loads just fine, then suddenly screen changes and it has a flashing photo and warns that there is a server failure 500. I think this started when I was in China and went to the Bloomberg website. I think a blocker was put in to stop me from accessing Bloomberg. Unfortunately, I am not in China, but am still being blocked. I tried to delete cookies for all Bloomberg addresses but this did not work. When I use Apple Safari, I have no problem going to Bloomberg. How can I fix Firefox for Bloomberg?

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.