Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Editing scam detection rules

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by AZBigDog

AZBigDog
AZBigDog
more options

Hi,

Is there a way to whitelist a sender that Thunderbird continuously reports as a possible scam? I get messages from Sophos about security news and TB flags this each time as a possible scam. I know you can disable the scam warnings in total or just hit ignore each time but I don't see a way to tell it not to flag these particular messages as scams.

Thanks

Hi, Is there a way to whitelist a sender that Thunderbird continuously reports as a possible scam? I get messages from Sophos about security news and TB flags this each time as a possible scam. I know you can disable the scam warnings in total or just hit ignore each time but I don't see a way to tell it not to flag these particular messages as scams. Thanks

All Replies (3)

AZBigDog
AZBigDog Question owner
more options

If there is not a way to flag a sender as safe not not warn each time. Is there a way to suggest this to the Thunderbird development team to possibly be incorporated in a future build?

Thanks

user01229325
user01229325
more options

https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection

It says it is not editable.

AZBigDog
AZBigDog Question owner
more options

Thanks for the explanation on what it does. It's too bad that it's behavior can't be altered.