Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

incoming PDF files damaged & cant be read when sent on emails from customers -how do I resolve issue

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by sfhowes

more options

I am in the sign business & receive emails with pdf files attached regularly - in the last month we have been getting pdf files sent to us that keep saying that file is damaged & can't read it when I try to open them - is it thunderbird that is doing something to pdf files when they come in from server ....desperate to find a solution as it difficult with so many of not able to be read .......thanx mick

I am in the sign business & receive emails with pdf files attached regularly - in the last month we have been getting pdf files sent to us that keep saying that file is damaged & can't read it when I try to open them - is it thunderbird that is doing something to pdf files when they come in from server ....desperate to find a solution as it difficult with so many of not able to be read .......thanx mick

All Replies (1)