This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All downloads sessions, and all of history accept for the last 15 sessions are missing.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by danette.m

danette.m
danette.m
more options

In Firefox Version 43, when I click on "show all downloads", I get an empty library with the exception of an "all bookmarks" folder which only has 3 old sites in it. When I go to history it shows my the last 15 pages I visited, but when I click "show all history", I get the exact same basically empty library folder. I have no problems though with my normal "bookmarks" in the tool bar. I don't want to restart Firefox from scratch if it can be avoided. i have a lot of customizations into this one.

In Firefox Version 43, when I click on "show all downloads", I get an empty library with the exception of an "all bookmarks" folder which only has 3 old sites in it. When I go to history it shows my the last 15 pages I visited, but when I click "show all history", I get the exact same basically empty library folder. I have no problems though with my normal "bookmarks" in the tool bar. I don't want to restart Firefox from scratch if it can be avoided. i have a lot of customizations into this one.
Attached screenshots

All Replies (3)

FredMcD
FredMcD
more options

Do you have nvidia's network access manager or forceware network manager software installed? Disable / remove it.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

danette.m
danette.m Question owner
more options

No. I don't have either of those installed.

danette.m
danette.m Question owner
more options

danette.m said

No. I don't have either of those installed. Also, tried safe mode with no luck.