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Lightening will not download to my Windows 7 Home Premium PC?

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Wayne Mery

imluvnlife
imluvnlife
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I've tried to download several times. After I restart Thunderbird it does not appear under tools/options. I'm trying to sync up with my google calendar.

I'm also having an issue with a direct download of the file. Every time I download it's creating an xpi file extension and pops into an email???

I've tried to download several times. After I restart Thunderbird it does not appear under tools/options. I'm trying to sync up with my google calendar. I'm also having an issue with a direct download of the file. Every time I download it's creating an xpi file extension and pops into an email???

All Replies (1)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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What you describe matches what happens when the update process screwed up and the Lightning addon is causing problems.

- start Thunderbird in safe mode 

 https://support.mozilla.org/en-US/kb/safe-mode

- go to tools | addons - remove the lightning addon - restart thunderbird - if you need the lightning addon, add it back at tools | addons

Does that help?