This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

websites loading slowly

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

websites are taking a while to load at the bottom left of screen it saying waiting for and transferring data i used windows security essentials to check for virus and malwarebyte i cleared cache and using latest firefox is there anything else better than windows security to check for virus?

websites are taking a while to load at the bottom left of screen it saying waiting for and transferring data i used windows security essentials to check for virus and malwarebyte i cleared cache and using latest firefox is there anything else better than windows security to check for virus?

All Replies (1)

more options

Try to start Firefox in Safe Mode by holding down the Shift (Mac: Options) key to see if that helps.


It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.