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How can I re-synch the hotmail folder list?

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  • 1 has this problem
  • 6 views
  • Last reply by bernard925

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I have some sub-folders that I can see in my webmail but they don't show up as available to subscribe to in Thunderbird. I know the process to subscribe to folders but they just don't appear to be there.

I have some sub-folders that I can see in my webmail but they don't show up as available to subscribe to in Thunderbird. I know the process to subscribe to folders but they just don't appear to be there.

Modified by Wayne Mery

Chosen solution

What happens if you select the account in the (left) Folder Pane of the main window, then select 'Manage folder subscriptions' under 'Advanced Features', then click 'Refresh' in the Subscribe window?

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Chosen Solution

What happens if you select the account in the (left) Folder Pane of the main window, then select 'Manage folder subscriptions' under 'Advanced Features', then click 'Refresh' in the Subscribe window?

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It worked. Many thanks.