This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't get to Firefox preferences

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by ideato

Firefox.holdout
Firefox.holdout
more options

your help says "Finding your profile without opening Firefox "(OS X 10.7 or above) Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder."

Library doesn't show up under "Go", only on the desktop. Under "Application Support", I see only Adobe. Spotlight found "Application Support Files" inside a Xerox printer folder; it has Adobe, Quark and Freehand, so you know how old it is.

your help says "Finding your profile without opening Firefox "(OS X 10.7 or above) Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder." Library doesn't show up under "Go", only on the desktop. Under "Application Support", I see only Adobe. Spotlight found "Application Support Files" inside a Xerox printer folder; it has Adobe, Quark and Freehand, so you know how old it is.

All Replies (1)

ideato
ideato
more options

Hello, try the next in terminal (assuming the program is installed in the "Applications" folder)

/Applications/Firefox.app/Contents/MacOS/firefox-bin -profilemanager

thank you