This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I received a warning that Thunderbird mailbox is running out of data storage space, but can't find an answer to "How to add more MB to my mailbox", is it spam?

more options

I do have 4544 messages on my mailbox! I use it like a filing cabinet. The warning I've received is from: no-reply@emailadministrator.com It has several spelling and grammatical errors, and it says:

"Your mailbox is running out of data storage and it might be closed soon, Kindly add more MB to your mailbox."

I am suspicious, as it's encouraging me to "Upgrade now" on a click box. Then it says:

   "If you don't upgrade our mailbox, you will not receive more emails frequently
   Your mail will be closed
   Your important emails Inbox, Draft and Sent will be wiped away.

Note: Upgrade is free of charge, You will not be charged for the upgrade. © 2015 Email Administrator. All Rights Reversed."

Has anyone had a similar message? If it's spam, I just delete it . . . If it's not, how do I add more MB to my mailbox? I can't seem to find an answer to this specific question.

Many thanks Idunno

I do have 4544 messages on my mailbox! I use it like a filing cabinet. The warning I've received is from: no-reply@emailadministrator.com It has several spelling and grammatical errors, and it says: "Your mailbox is running out of data storage and it might be closed soon, Kindly add more MB to your mailbox." I am suspicious, as it's encouraging me to "Upgrade now" on a click box. Then it says: "If you don't upgrade our mailbox, you will not receive more emails frequently Your mail will be closed Your important emails ''Inbox, Draft and Sent'' will be wiped away. Note: Upgrade is free of charge, You will not be charged for the upgrade. © 2015 Email Administrator. All Rights Reversed." Has anyone had a similar message? If it's spam, I just delete it . . . If it's not, how do I add more MB to my mailbox? I can't seem to find an answer to this specific question. Many thanks Idunno

All Replies (1)

more options

This message is not from Thunderbird. Thunderbird is not an email provider. There is no Thunderbird account to be closed.