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Subfolders in grey and cann't sent emails to these

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by christ1

Martybhoy1
Martybhoy1
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In my folder the subfolders have become grey and I can no longer put actioned emails into. Screen shot attached

In my folder the subfolders have become grey and I can no longer put actioned emails into. Screen shot attached

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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There is no screenshot.

Martybhoy1
Martybhoy1 Question owner
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Below

christ1
christ1
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What is the account type - POP or IMAP? Who is your email provider?

Martybhoy1
Martybhoy1 Question owner
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I am not very computer literate but I believe mail is imap. If that makes sense

christ1
christ1
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When you do login to your account via webmail, what is the status of those folders on the server?