I can't sign into Google. I've tried every solution, but when I try again, it says that there is something wrong with my cookie settings. PLEASE HELP!!!
I can't sign into Google. I've tried every solution, but when I try again, it says that there is something wrong with my cookie settings. I've used every solution offered by your site, but nothing works. PLEASE HELP!!!
All Replies (2)
This issue can be caused by corrupted cookies or cookies that are blocked.
- check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
- https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and remove cookies from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from websites that cause problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window