This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I will have Add-on Kaspersky Protection active - it is deactivated after update

  • 1 reply
  • 4 have this problem
  • 6 views
  • Last reply by user633449

more options

There is allways a Problem with the Add-on Kaspersky Protection, it's automatically deactivated by mozzilla firefox. I will use this Add-on also in firefox, so please make sure you can work with it, because it works in most other browser (ie, chrome).

I use "Kaspersky Internet Security 16.0.0.614 (d)". Don`t tell me how to change my settings - but it only to the allowed Add-ons as standard.

Thanks

I can send you an screenshot too, but better in an mail, after I got information from you. Because adding a jpg wont work got in this formular.

There is allways a Problem with the Add-on Kaspersky Protection, it's automatically deactivated by mozzilla firefox. I will use this Add-on also in firefox, so please make sure you can work with it, because it works in most other browser (ie, chrome). I use "Kaspersky Internet Security 16.0.0.614 (d)". Don`t tell me how to change my settings - but it only to the allowed Add-ons as standard. Thanks I can send you an screenshot too, but better in an mail, after I got information from you. Because adding a jpg wont work got in this formular.

Chosen solution

Note that the kapersky extensions that are installed in your browser do nothing to increase your security, but are only a way for the anti-virus makers to make more money through search revenue and data mining. The actual anti-virus that actually protects your computer runs in the background and runs no matter what browser you are using (or if you are even using a browser at all). Kapersky needs to sign their extension so it will work in future versions of Firefox, but until then there is no harm in leaving it disabled, in fact it is probably better that way.

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

Note that the kapersky extensions that are installed in your browser do nothing to increase your security, but are only a way for the anti-virus makers to make more money through search revenue and data mining. The actual anti-virus that actually protects your computer runs in the background and runs no matter what browser you are using (or if you are even using a browser at all). Kapersky needs to sign their extension so it will work in future versions of Firefox, but until then there is no harm in leaving it disabled, in fact it is probably better that way.