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Trying to view PDFs - can't use Mozilla suggested plug in

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  • 0 have this problem
  • 3 views
  • Last reply by Phoxuponyou

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Hello, I have not been able to view web based PDFs in a long time and I am so frustrated! I am trying to follow the instructions on the following Mozilla article:

https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them

I installed the Schubert plug in. It was greyed out and a warning said I could not use it because Mac could not determine the software maker. I then changed security settings to allow software non-Mac and non identified designer. It is still greyed out (after restarting the computer) and won't let me select the plug in under preferences/applications/PDF (choose other).

Help please! I need to be able to download pdf forms for my small business and this is really holding me back.


Hello, I have not been able to view web based PDFs in a long time and I am so frustrated! I am trying to follow the instructions on the following Mozilla article: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them I installed the Schubert plug in. It was greyed out and a warning said I could not use it because Mac could not determine the software maker. I then changed security settings to allow software non-Mac and non identified designer. It is still greyed out (after restarting the computer) and won't let me select the plug in under preferences/applications/PDF (choose other). Help please! I need to be able to download pdf forms for my small business and this is really holding me back.

All Replies (3)

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Does the internal Firefox PDF viewer not work in Mac OS X? Or is there some other reason you'd like to use the Schubert-it plugin?

It may be that the Schubert-it PDF Viewer is not compatible with your current version of Firefox, and hence gets locked out.

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The internal one did work! I just wanted to try the plug in first b/c I did not think the internal one would work. Thanks for your help!

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You're welcome, glad I could help.