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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

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I am trying to access a stock charting applet found over at https://ph6.colfinancial.com/ape/javacharting/colJavaCharts_D_N.asp.

Here's the Error ID: 0ebc1949-be4c-4c37-82ac-b79a92160205

I really need to run the stock charting applet.

Thank you.

I am trying to access a stock charting applet found over at https://ph6.colfinancial.com/ape/javacharting/colJavaCharts_D_N.asp. Here's the Error ID: 0ebc1949-be4c-4c37-82ac-b79a92160205 I really need to run the stock charting applet. Thank you.

All Replies (3)

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Java issue?

check if you have your java up to date !!!

then check if by any software or extention is somehow blocking it if it need's or not to pop up any window...

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Product Firefox Version 44.0 Build ID 20160123151951 Release Channel release OS Windows NT OS Version 6.3.9600

Signature hang | CleanupPerAppKey

Process Type plugin Java(TM) Platform SE 8 U71 Version: 11.71.2.15

jp2native.dll = Java Platform

npjp2.dll = Java(TM) Plug-in

jvm.dll = Java HotSpot(TM) = Java(TM) 2 Platform Standard


Java Downloads for All Operating Systems


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 71 Release Date January 19, 2016 http://java.com/en/download/manual.jsp

https://java.com/en/download/help/ Java Help Center

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Try to reset dom.ipc.plugins.java.enabled (false) on the about:config page via the right-click context menu to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.