This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to create an account. Form rejects my confirm password. Keeps saying, "This field is required"

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

pcwiz7
pcwiz7
more options

I want to leave feedback on an add-on, when I tried to create an account, I keep getting the same damn error message. "This field is required" and the "Confirm Password" field is BLANK!!! Again, over and over. Very annoying.

THIS IS A FIREFOX PROBLEM, NEEDS AN ADMINISTRATOR ACTION.

I want to leave feedback on an add-on, when I tried to create an account, I keep getting the same damn error message. "This field is required" and the "Confirm Password" field is BLANK!!! Again, over and over. Very annoying. THIS IS A FIREFOX PROBLEM, NEEDS AN ADMINISTRATOR ACTION.

All Replies (2)

FredMcD
FredMcD
more options

Did you fill in both password fields with the same data?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.