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can't send messages - Login to server smtpout.secureserver.net failed

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by Ronnyg64

Ronnyg64
Ronnyg64
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This only happens with 1 email address I have. When I go to send email a window pops up and says >> Login to server smtpout.secureserver.net failed > I click to add password. In the image I attached I enter password and put check in box to remember. Later that day the same thing happens. While that email is still waiting to be sent I login to GoDaddy and enter the password in the setup and save. Go back to ThunderBird and click send and it sends OK. This happens every time I get this message and login to GoDaddy.

I have not deleted that email and recreated it with the password. Not sure if that will help.

This has been happening for time to time for the last few weeks. A few times a day. Most of the time the email is sent without issues.

Thanks for your help.

This only happens with 1 email address I have. When I go to send email a window pops up and says >> Login to server smtpout.secureserver.net failed > I click to add password. In the image I attached I enter password and put check in box to remember. Later that day the same thing happens. While that email is still waiting to be sent I login to GoDaddy and enter the password in the setup and save. Go back to ThunderBird and click send and it sends OK. This happens every time I get this message and login to GoDaddy. I have not deleted that email and recreated it with the password. Not sure if that will help. This has been happening for time to time for the last few weeks. A few times a day. Most of the time the email is sent without issues. Thanks for your help.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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I'd suggest you talk to GoDaddy. When you can send messages most of the time your server settings should be good.

Ronnyg64
Ronnyg64 Question owner
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Chris, Thanks for your note. I spoke with GoDaddy before I submitted my issue here. He said it wasn't them. I thought it would be them especially when I did the following.

While that email is still waiting to be sent I logged in to GoDaddy and entered the same password in the email setup and saved. Then go back to ThunderBird and click send and it sends that message OK.

Ron