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Aggregate Inbox is blank, individual mailboxes list messages

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by Zenos

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The list of all messages in all accounts has gone blank on one machine. I can click a line, or right click, for example, and delete a message (a blank line), and on another machine with working T-Bird it shows that the message corresponding to that line is deleted. So the messages are there, It's just that the lines are all blank, so the aggregate inbox looks empty.

The Inboxes for the indivual Email accounts properly display a message list.

I've tried repairing each inbox, and compacting each. I closed T-Bird and deleted the foldertree.json, and session,json files then started T-Bird. But none of that helped.

What now?

The list of all messages in all accounts has gone blank on one machine. I can click a line, or right click, for example, and delete a message (a blank line), and on another machine with working T-Bird it shows that the message corresponding to that line is deleted. So the messages are there, It's just that the lines are all blank, so the aggregate inbox looks empty. The Inboxes for the indivual Email accounts properly display a message list. I've tried repairing each inbox, and compacting each. I closed T-Bird and deleted the foldertree.json, and session,json files then started T-Bird. But none of that helped. What now?

All Replies (4)

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Just to be clear, does "Aggregate Inbox" mean you're using Unified Folders view?

Last time I had Thunderbird become unresponsive I was advised to clear its cache.

Tools|Options|Advanced|Network & Disk Space→Disk Space→Clear now

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Thank you, Zenos. I cleared it just now, but still no eMails listed in Unified view.

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SOLVED: I just looked at this article

I shutdown T-Bird. I deleted the virtualfolders.dat files, and the SmartMailboxes dir. Then I started T-Bird again.

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Good find. Thank you for sharing this.