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has anyone had a problem with blue/black screen and freezing with 44.0

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  • Last reply by FredMcD

cawlady1
cawlady1
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Sometimes while on GSN or FB my screen just turns black,blue or white and firefox freezes. It did not happen with previous version of firefox. I am using windows7 professional.

Sometimes while on GSN or FB my screen just turns black,blue or white and firefox freezes. It did not happen with previous version of firefox. I am using windows7 professional.

All Replies (1)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: