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An error occured while printing dialogue box appears. Tried reset, tried refresh, do not have avast. Any help?

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  • Last reply by A_digger

A_digger
A_digger
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Can no longer print from Firefox. "Printer error" dialogue box appears that says 'an error occurred while printing' then "Print Preview Error" dialogue box appears that also says 'an error occurred while printing'. Tried the reset and refresh fixes to no avail. Read about avast software affecting some people but do not have avast. Can print from other applications so it does not seem to be a printer problem. Any help would be appreciated. Thanks.

Can no longer print from Firefox. "Printer error" dialogue box appears that says 'an error occurred while printing' then "Print Preview Error" dialogue box appears that also says 'an error occurred while printing'. Tried the reset and refresh fixes to no avail. Read about avast software affecting some people but do not have avast. Can print from other applications so it does not seem to be a printer problem. Any help would be appreciated. Thanks.

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A_digger
A_digger Question owner
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Update: Having the same problem in Thunderbird as in Firefox. All other software is printing normally