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No restart when upgrading 43 to 44.0.2, update does not complete

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  • Last reply by guigs

Mark B.
Mark B.
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Running 43.0.4 build 20160105164030 (x86 en-US) on Win 7 SP 1 64-bit; attempted upgrade to 44.0.2 as normal on release channel. Get normal download, then "Restart Firefox" button; pressing it shuts down FF but does not restart. Waited a few minutes, then started FF manually (via Taskbar). Still no FF window opens, so I started Task Mgr and found 2 firefox.exe *32 processes running. Killed them, then restarted FF, it shows its still at 43.0.4. Troubleshooting Update History shows no update made. I can repeat the process but considering all the flaky reports I have found in the Mozilla forum regarding upgrading 43 to 44 I am going to backup my profile folder first. Never had a problem w. an upgrade before. Also, should I look for a Mozilla Update/Install "stub".exe anywhere to debug that?

Running 43.0.4 build 20160105164030 (x86 en-US) on Win 7 SP 1 64-bit; attempted upgrade to 44.0.2 as normal on release channel. Get normal download, then "Restart Firefox" button; pressing it shuts down FF but does not restart. Waited a few minutes, then started FF manually (via Taskbar). Still no FF window opens, so I started Task Mgr and found 2 firefox.exe *32 processes running. Killed them, then restarted FF, it shows its still at 43.0.4. Troubleshooting Update History shows no update made. I can repeat the process but considering all the flaky reports I have found in the Mozilla forum regarding upgrading 43 to 44 I am going to backup my profile folder first. Never had a problem w. an upgrade before. Also, should I look for a Mozilla Update/Install "stub".exe anywhere to debug that?

All Replies (1)

guigs
guigs
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A fresh install will in stall over the current install as well. Just select the same Program Files directory.