This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

keep getting messages that TB can't filter to junk (lots of disk left)

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

more options

message says that i should make sure that i have permissions to write to disk (which I do) and that i don't have enough disk space (which I do) Not sure what to do next.

message says that i should make sure that i have permissions to write to disk (which I do) and that i don't have enough disk space (which I do) Not sure what to do next.

All Replies (1)

more options

Commonly this is caused by anti virus programs scanning while Thunderbird is trying to access the file.

Try creating an exception in your anti virus program for your Thunderbird profile folder and it's children.