I granted permission for an update on Thunderbird yesterday and have not been able to access emails since. What happened?
When I turned on the computer and accessed Thunderbird a pop up asked permission to make a change to Thunderbird. I agreed and never gave it another thought. When I turned the computer on today, I have been unable to access my in box. I click 'get messages' it logs on to internet, appears to download as the green light fills up but then nothing. I have contacted internet provider. All is fine there. Am able to download on my android. The problem is limited to my PC.
All Replies (3)
Are you another Norton user?
Yes I am. Both software have been on the computer for years. What's next?
Norton is basically having a total meltdown with this release. Why I have no idea.
You could fiddle with Norton settings, but first try reinstalling Thunderbird from getthunderbird.com
That appears in most cases to prompt Norton into acknowledging there is a new version so things can start working.again