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Trouble when logging into playstation store, unable to log in and receive error

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  • 1 has this problem
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  • Last reply by cor-el

dferna01
dferna01
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This is the error i receive when attempting to log in.

{"error":"invalid_client","error_description":"Bad client credentials","error_code":4102,"parameters":[]} 


i have a few privacy configurations set i dont know if any of those would have anything to do with it, they are listed on this web page: https://www.privacytools.io/#about_config
This is the error i receive when attempting to log in. {"error":"invalid_client","error_description":"Bad client credentials","error_code":4102,"parameters":[]} i have a few privacy configurations set i dont know if any of those would have anything to do with it, they are listed on this web page: https://www.privacytools.io/#about_config

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dferna01
dferna01 Question owner
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Heres an image

cor-el
cor-el
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  • Top 10 Contributor
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Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected.

You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences > Privacy: "Use Tracking Protection in Private Windows"

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window