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Why won't Thunderbird recognize a profile restored from Carbonite

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by Toad-Hall

jpostal
jpostal
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I went to the profiles folder and removed the profile established when i installed thunderbird on a new computer. i deleted the existing profile and replaced it with the restored one. Thunderbird won't start

I went to the profiles folder and removed the profile established when i installed thunderbird on a new computer. i deleted the existing profile and replaced it with the restored one. Thunderbird won't start

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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re :i deleted the existing profile

Please confirm: Did you only delete the new 'xxxxxxxx.default' folder, where the x's are letters and numbers ? Did you then paste in your backed up 'xxxxxxxx.default' folder ? Did you then alter the 'profiles.ini' file to point to the different 'xxxxxxxx.default' folder name ?